Frequently Asked Questions
Everything you need to know about your Amelie Teje shopping experience.
How long does shipping take?
We offer express shipping worldwide. Domestic orders typically arrive within 1-3 business days, while international orders take approximately 5-7 business days depending on your location.
What is your return policy?
We accept returns on full-priced items within 14 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please note that sale items are eligible for store credit only.
How do I find the right size?
Our garments are designed to be true to size. We provide a detailed size guide on each product page, including specific measurements and fit notes to help you choose your perfect Amelie Teje fit.
Can I change or cancel my order?
As we strive to process orders as quickly as possible, we can only make changes or cancellations within 1 hour of the order being placed. Please contact our support team immediately for assistance.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options such as Afterpay and Klarna for select regions.
How do I care for my Amelie Teje pieces?
To ensure the longevity of your garments, we recommend following the specific care instructions on the internal label. Most of our delicate fabrics require a cold hand wash or professional dry cleaning.
